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Rod Morgan, LSSMBB, Head of Faculty, RPM-Academy
5 min read
Chapter 1: Defining Value - A Lean Imperative
Chapter 1: Lean Principles, Defining Value and the Eight Wastes I recently delivered, on a behalf of a client, a two-day “Introduction...
5,851 views


Rod Morgan, LSSMBB
4 min read
The Oscars™ and Air Canada... Bruised But Okay!
I am confident that many who read this post do share a similar view in terms of, “How can this type of error or failure occur?” Last...
60 views


Rod Morgan, Head of Faculty, RPM-Academy
6 min read
Writing Effective Problem Statements… A LIFE skill!
In our role as continuous improvement specialists, we are typically challenged to “solve” difficult problems for our respective...
1,390 views


Rod Morgan, LSSMBB, Head of Faculty, RPM-Academy
4 min read
Google and a Lesson in Customer Disservice
Online, Self-paced, Lean, Six Sigma and Agile! Anywhere! Anytime!
606 views


Rod Morgan, LSSMBB, Head of Faculty, RPM-Academy
5 min read
Batching and Queuing – a Canadian Healthcare Paradigm?
Online, Self-paced, Lean, Six Sigma and Agile! Anywhere! Anytime!
915 views
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